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Blog

Internal Marketing - Creating Enthusiasm

Internal Marketing - Creating Enthusiasm

Posted by Kathy Toynbee on Oct 10th 2020

INTERNAL MARKETING IN A NUTSHELL You may ask, what exactly IS internal marketing and how can it help my company grow and succeed? According to the experts at TechTarget’sWhatis.com page, … read more
What's Your Customer Service Story?

What's Your Customer Service Story?

Posted by Kathy Toynbee on Sep 18th 2020

Company leaders should recognize when customer service legends are born, and they should bang the internal drum of praise in order to promote team loyalty and enhance customer relationship strate … read more
Honor Retirees and Time Well Spent

Honor Retirees and Time Well Spent

Posted by Kathy Toynbee on Aug 11th 2020

As the U.S. population ages, so does her workforce. With an average life expectancy of 79 years, many companies are seeing employees of average ages near fifty, hanging around water coo … read more
Leadership Series Part 2 -  Leadership Post-Crisis

Leadership Series Part 2 - Leadership Post-Crisis

Posted by Kathy Toynbee on Jun 26th 2020

What do the best leaders do in times of crisis? They transform today’s challenge into tomorrow’s opportunity. That transformation can come in many forms, such as reorganization and produ … read more
Leadership Series Part I - The Teachable Leader

Leadership Series Part I - The Teachable Leader

Posted by Kathy Toynbee on Jun 1st 2020

We’ve all heard the term “natural born leader." But, is it accurate to claim a person can be born with an inherent ability to lead? Or, more likely, is leadership something that can be nurtured … read more